Patient and friendly• Plain English, no jargon• Honest, fixed prices
How We Help You
Simple help for your phone, SIM and Wi-Fi
We sell mobile phones and SIM cards, and we fix slow phones, app problems and home Wi-Fi trouble. We take our time and explain everything in simple, easy words.
Buy a New Mobile Phone
Choose a phone that suits you. We set it up, move your photos and contacts, and show you how to use it before you leave.
FromFree setup
SIM Cards & SIM Upgrades
Need a new SIM, a bigger data plan, or a 4G/5G upgrade? We pick the right SIM for you and get it working in minutes.
FromFree setup
Make a Slow Phone Fast Again
Phone freezing, full of pop-ups, or running out of space? We clean it up and make it feel new again.
From£25
Wi-Fi & Home Internet Help
No internet? Slow Wi-Fi? Can't connect a new TV or phone? We sort out your home Wi-Fi so it just works.
From£45
App Setup & Software Help
WhatsApp, email, banking, video calls and more. We set up your apps and show you how to use them safely.
From£25
One-to-One Phone Lessons
A friendly sit-down lesson on your own phone. Ask any question. We answer in plain English, with no rush.
From£25
Simple prices, no surprises
These are our starting prices. We'll always tell you the full price before we start any work.
Call-out (we visit you)
From £25
Software help
From £25
Stay safe online
From £35
Wi-Fi & home
From £45
All prices depend on our terms and conditions. Final price confirmed before any work starts.
A closer look at what we do
Phones for every budget
- Easy-to-use phones for first-time users and seniors
- Popular brands like Samsung, iPhone, Nokia and more
Free setup with every phone
- We move your contacts, photos and messages from your old phone
- We set up email, WhatsApp, the camera and your home screen
A friendly walk-through
- Before you leave, we show you how to call, text and use the camera
- We put the most-used apps on the front screen so they are easy to find
New SIM cards
- Pay-as-you-go and monthly SIMs
- We help you pick a plan with enough calls, texts and data
SIM upgrades
- Upgrade your old SIM to a faster 4G or 5G SIM
- Switch to a smaller Nano SIM or eSIM for newer phones
Keep your same number
- We move your old phone number to your new SIM for you
- No stress, no waiting on hold — we handle the call
Speed up a slow phone
- Clear out junk and old files that slow your phone down
- Free up space so you can take more photos and videos
Fix apps that won't open
- Sort out crashing apps, error messages and stuck updates
- Get WhatsApp, Facebook, banking and email working properly again
Updates and backups
- Safely update your phone to the latest version
- Back up your photos and contacts so you never lose them
Wi-Fi setup at home
- Set up a new router so it works in every room
- Help you choose a name and password you'll remember
Fix slow or dropping Wi-Fi
- Find out why your Wi-Fi is slow and sort it out
- Help with Wi-Fi that keeps cutting off in the kitchen or bedroom
Connect your devices
- Get your phone, tablet, smart TV or printer onto Wi-Fi
- Show you how to share Wi-Fi safely with family and visitors
Remove pop-ups and viruses
- Clean up phones with annoying pop-ups or strange apps
- Stop fake warnings that try to scare you into paying
Easy passwords you'll remember
- Set up safe passwords for email, banking and shopping
- Show you a simple way to keep them written down securely
Spot a scam
- Teach you how to spot scam texts, emails and phone calls
- Know what to do if you think you've clicked the wrong link
Learn the basics
- How to make calls, send texts and use the camera
- How to use the keyboard, dictation and the volume buttons
Stay in touch with family
- WhatsApp messages, voice notes and video calls with grandchildren
- Sharing photos and videos with the family group
Everyday helpful apps
- Banking, NHS, weather, maps and shopping apps
- We answer all your questions, no matter how small
About Us
Why people love Go Divine
We started Go Divine to make tech easy for everyone— not just people who grew up with computers. Whether you are buying your first smartphone, switching to a new SIM, or just want someone kind to show you how things work, we are here for you.
- We never use confusing tech words
- We take our time and answer every question
- Clear prices— no surprise fees
- Help in our shop, in your home, or by phone
- Friendly aftercare— call us any time you get stuck
Help that feels easy
We treat you the way we would treat our own mum or grandma. Friendly, patient, and never in a rush.
Quick reply
Send us a message or give us a ring and we get back to you the same day.
Help over the phone
Many small problems are sorted in minutes over the phone— no need to leave home.
Happy or it's free
If we can't fix it, you don't pay. It's as simple as that.
We come to you
Prefer help at home? We visit you at a time that suits, with a smile and clean shoes.
Kind words from our customers
Real people. Real help.
We are very proud that so many of our customers come back — and bring their friends too.
“They sat with me for nearly an hour and showed me how to video call my grandchildren. No rush, no big words. I left with a smile and a phone I actually understand.”
MW
Margaret W.
Retired teacher, London
“My new SIM was sorted in ten minutes and they showed me how to send pictures on WhatsApp. Lovely young people, very patient. I tell all my friends about them.”
PO
Patricia O.
Grandmother of three
“My phone was so slow I was ready to throw it away. They cleaned it up and it works like new. Honest price, kind staff. I will not go anywhere else.”
LM
Linda M.
Small shop owner
Get in Touch
Tell us what you need help with
Don't worry if you can't explain the problem perfectly. Just send us a quick message or give us a ring — we'll figure it out together.
Call us
020 7183 4102
Email us
info@go-divine.co.uk
Opening hours
Monday – Friday:9am – 7pm
Saturday:10am – 5pm
Sunday:Closed (we'll reply first thing Monday)
Send us a quick message
Just fill in your details below. We'll call or email you back the same day.